Product Description
The PetSafe® GPS LocatorTM collar is a powerful tool that helps you find your lost pet using assisted global positioning system (AGPS) tracking and two-way wireless technology. With simple-to-understand features and a dedicated live support team standing by 24/7/365, we make it easy for you to pinpoint the location of your roaming pet so you can bring him back home where he belongs. Once you've established a Home ZoneTM area for your dog, the system will notify you whenever he crosses the Home Zone boundaries. If you do receive an escape alert via phone, email or text message, call us. A PetSafe Customer Care Specialist can stay on the line and work with you until you and your pet have been reunited. You get the peace of mind that comes from always knowing where your dog is and service that keeps the recovery process fast and easy. Best of all, the PetSafe GPS Locator comes with a money-back guarantee. If you're not completely satisfied with the product, simply return it within the first 30 days for a full refund. All parts of your PetSafe GPS Locator are covered under warranty for the life of this product. Labor is covered for the first year of ownership. Thereafter, there is a minimum service charge for the repair or replacement of the product."
Product Details
| Publisher | PetSafe |
| Features |
|
| EAN | 0729849109902 |
| MPN | PPL00-10990 |
| Brand | PetSafe |
| Batteries Included | No |
| UPC | 729849109902 |
| Label | PetSafe |
| Studio | PetSafe |
| Title | PetSafe GPS Locator Device |
| Model | PPL00-10990 |
| Manufacturer | PetSafe |
Customer Reviews
Don't buy...going out of businessReview by Scoe, 2010-06-18
This service is being discontinued in August. Already, it doesn't work most of the time. My dog is impossible...a very fit wandering stray that we adopted. He is terrified of storms and will kill himself if confined or run away. We let him run away and then track him with GPS. This service was great for a year or so then we started having problems. Often, their website is down and customer service is useless. Then they announced that they wouldn't support the devices anymore.
We have tried to switch but all the competitors use T-Mobile which is worthless in our area.
It does work as advertised...
Review by E. Ramon, 2008-07-20
In short the product does work as advertised. While I am more than happy to not have used it yet - in the sense my dog hasn't ran away. I have tested the features of the device as and here are my thoughts:
1. I do not care for customer service only being open from 8AM to 8PM EST. However, the customer support was very good.
2. I think there is a method to sign up online for the service. However, the sign up process is not that clear. However, when you do call customer support they are more than happy to walk you through everything.
3. When you do attempt to locate your pet as noted on the web site it MAY TAKE up to 5 minutes. However, I have seen that it takes about 2 to 3 minutes in Los Angeles.
4. Also note, when you do sign up it takes about 4 hours to have your devices seen by the network. Mine took about 1 hour after I chatted with the customer service person.
5. There is a firmware update available for the device. It is very easy to do and brings some additional features to the device. Nothing to earth shaking.
6. The device is BULKY there is no doubt about that. While the box CLEARLY states that it is ideally used for 30 pound plus sized dogs. I did place it on my puppy Siberian Husky whom is about 18 pounds and the device simply looks huge... but hey she will grow into it.
7. Some odd things about this device is "programming it" - however once you get the hang of it ... its no real big deal.
8. NOTE: The device works on AT&T mobile network. Before you buy this device check to be sure you have solid coverage within your home area
Summary:
The core reasons why I choose this device were
1. It runs on AT&T a competitors device utilizes T-Mobile. Per consumer reports T-Mobile doesn't have the best coverage
2. Other devices where only capable of tracking for one mile. The solutions I was looking at go were there is mobile coverage.
3. Other devices (Z__mB_K)on their website clearly stated that the device does not work indoors. While I understand true GPS systems can not work indoors. The competitors device clearly states it uses a-gps... that should work indoors
4. Other devices seemed not well suited for outdoor activity (ie water)
